MTN Ghana named significant market power to correct imbalance in telecoms market

MTN Ghana finally declared SMP

Communications Minister, Ursula Owusu-Ekufful

The Ministry of Communications (MoC) has declared MTN Ghana as a significant market power (SMP), and therefore asked the National Communications Authority (NCA) to begin the implementation of specific policies to ensure a level-playing field for all network operators.

According to a statement from MoC, MTN has controlled almost 75% telecoms market share cumulatively for many years and that among other factors warrants the implementation of policies to cure the imbalance in the market.

Indeed, MTN Ghana also controls 94% mobile money market share, whereas about 70 per cent of all phone calls in Ghana terminates on MTN, meaning every telcos pays MTN interconnect fees when the reconciliation is done, but MTN pays no one.

The statement noted that under the National Telecommunications Policy (NTP), any operator with 40% or more market share in voice, data, SMS and value-added services like Mobile Money, is considered a Significant Market Power (SMP).

“The NCA in accordance with the above has, therefore, declared Scancom (MTN) as a Significant Market Power (SMP),” it added.

MTN Ghana finally declared SMP

The MoC has therefore directed the NCA to enforce the provisions of the Electronic Communications (EC) Act 2008 and the National Telecommunications Policy to address glaring disparities in market share and revenue share in the sector.

“This policy directive is motivated by evidence of a growing market imbalance and creation of a near monopoly in the telecom sector. This imbalance potentially exposes the country to the dictates of the dominant operator and negatively impacts on competition and choice for the consumer as well as investments within the sector,” the statement said.

It added that the policy is therefore aimed at ensuring proper and healthy competition among telecommunications players, secure a much better pricing policy for the consumers and facilitate a sound regulatory regime.

According to MoC, industry statistics released from the Statistical Bulletin – Quarter 4, 2019 of the NCA indicate that MTN has almost 75% of telecommunications market share, adding that a review of the reports has shown that this has been the trend over a three year.

“This trend has continued into the first quarter of 2020 as well. These statistics, while impressive and showing growth within the telecommunications and financial sectors clearly shows an uncompetitive and unprofitable environment for less dominant players in these industries,” it said.

With the designation of SMP on MTN, the NCA is required to take corrective measures under the law to facilitate more market competition, ensure proper pricing for consumers and facilitate the overall growth of the telecommunications industry.

The statement however noted that government acknowledges the investments MTN has made in their operations over the years and notes that their investments have enhanced their operations, however, its growing dominance has impacted negatively on competition and consumer choice, necessitating corrective action.

The NCA’s functions and duties in this regard are outlined in the National Communications Authority Act 769 of 2008, Section 3e of which states that, the Authority shall ensure fair competition amongst licensees, operators of communications networks and service providers of public communications”

At a consultative meeting with relevant stakeholders in the telecommunications sector to communicate this policy directive and to ensure its smooth implementation, the Communications Minister, Ursula Owusu-Ekuful, stated that “while the telecommunications policy aims to encourage the growth of the telecommunications sector, it also seeks to create a level playing field and ensure a regulatory regime that ultimately benefits the consumer”.

To correct this imbalance, the NCA will apply the following measures in exercise of its regulatory mandate:

  1. Asymmetrical Interconnect rate in favour of the disadvantaged operators.
  2. Setting of floor/ceiling pricing on all minutes, data, SMS, Mobile Money, etc.
  3. Review and approve all pricing by the SMP as required by law.
  4. Require SMP not to have differential prices for on-net and off-net transactions.
  5. Ensure various operator vendors are not subject to exclusionary pricing or behavior.
  6. Ensure that SMP’s access to information does not disadvantage any value-added service of non-SMP operators.
  7. Require operators to present implementation plans on National Roaming Services within the next 30 days for execution on or before the next 90 days.


“These measures kick in immediately and the NCA is expected to work with all telcos who must cooperate to ensure it is done painlessly.

“We have come a long way in a very dynamic industry which has seen ancestors of all the current operators being the dominant player at one stage. Ghana Telecom, Mobitel, now MTN. Measures taken then to open up the market to ensure fairer competition, though unpleasant to the dominant player then, eventually inured to the benefit of the consumer and resulted in the vibrant telecom sector of today. This will also have the same result over time. It is corrective and not punitive.



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