Tag: Customer Experience
MTN, Accenture, Genesys partner to elevate customer experience
MTN, Africa’s leading telco, is elevating customer experience through a transformative partnership with global consulting firm Accenture and customer experience solutions provider Genesys.A statement...
From Feedback to Feature: How Hubtel is Using Customer Feedback to...
Customer feedback is an essential aspect of improving the user experience of any product, especially consumer apps. In a constantly evolving digital landscape, the...
DStv for business enhancing customers’ experience with the right entertainment mix
At the heart of any business is the customer and at DStv Ghana, the goal is to evolve daily to meet the demands of...
MTN to shower customers with more goodies in ‘Season of Sharing’
MTN Ghana is set to put smiles on customers faces through the “MTN Season of Sharing” this December.As a way of sharing in the...